CARRIERS:
We ship using UPS, DHL, and USPS and are selected at our discretion. Orders sent to a PO box are shipped with USPS only. If you have a carrier preference, please contact us.
SPECIAL HANDLING:
HEAVY and/or OVERSIZED items may require additional freight and handling charges. Please contact us for special handling freight cost.
FREE SHIPPING:
FREE shipping applies only to items shipped in normal domestic ground parcels in the continental United States. HEAVY, OVER-SIZED, and/or INTERNATIONAL items are excluded from free shipping.
ALASKA, HAWAII, PUERTO RICO & US TERRITORIES:
Normal carrier rates apply to Alaska, Hawaii, and Puerto Rico. Please call
for cost.
INTERNATIONAL SHIPPING:
We cannot guarantee that you will or will not be charged any customs taxes or duties on foreign/international orders (countries other than the United States). Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. All foreign/international sales are final.
EXPEDITED SHIPPING:
Express or expedited shipping is available for non-over sized/heavy and in stock items upon request within the contiguous U.S. Please call for cost.
REFUSED SHIPMENTS:
Refused shipments from UPS or DHL due to the package being visibly damaged and items are most likely damaged, we will issue a replacement order as soon as the package is returned/received by us. Refused shipments that are not damaged are considered abandoned by the customer and are subject to a 15% restocking fee plus freight charges.
SHIPMENTS AFTER DELIVERY:
If your package is lost, stolen, or damaged after delivery, we are not responsible and offer no recourse.